Help and Support Centre

Fosterline is a confidential, impartial source of advice, information and support for foster carers on a range of issues that may affect them. This could be managing relationships with your fostering service, questions about finance, training, supervision and support, or even discussing an allegation or complaint made against you.

If you need help on any aspect of fostering, our experienced team of fostering advisors can help you by telephone,  via our “contact us” form, or on our online forum. Here  you can post questions or concerns about fostering related matters for advice from other foster carers or from our advisors.

We do more than offer advice on your issues. Fosterline is committed to guiding you through resolving your issues, and helping you identify other resources and organisations who can offer the level of specialist advice you need.

The service is completely confidential and no information about you will be shared with anyone else without your consent, unless of course, you tell us about a safeguarding issue, which we would be required by law to share.

Fosterline’s opening hours are Monday to Friday 9 am to 5 pm. An answerphone operates out of hours where you are welcome to leave a message and an advisor will contact you on the next working day. Alternatively email us or post on our Forum where you will receive a prompt response.

Our Useful Links section also contains lots of helpful information and sources of support for both foster carers and for fostering services.

The Care Planning, Placement and Case Review and Fostering Services (Miscellaneous Amendments) Regulations 2013, which take effect on 1st July 2013 makes changes with respect to the assessment and approval of foster carers for looked after children. This guidance covers:

  • The Assessment Process
  • Sharing Information for the purpose of Assessments
  • The Independent Review Mechanism (IRM)
  • Reviews and Terminations of Approval, including changes to terms of approval.

The guidance also covers:

  •  the usual fostering limit – including clarifying that terms of approval must be compatible with the number of children placed, regardless of any exemption to the usual fostering limit;
  • terminations of approval – including recommending that fostering services advise  carers considering giving written notice of their resignation, that it automatically takes effect after 28 days even when the notice is withdrawn;
  • the decision maker – including clarifying those decisions following a review of a foster carer’s approval should be made by the decision maker.

Key points from these regulations are contained in Reviews and terminations of approval.


Need Help or Advice???

Call us now freephone

0800 040 7675

Discuss any fostering related issue with one of our trained advisors who are happy to help or just listen.

(If all advisors are busy leave a voicemail and we will get back to you – Without fail)

Request a call back